Read our Terms & Condictions

We DO NOT take back ...

• Clothing that has been worn all day or all night, and show evidence of such
• Clothing that has body odor and or cigarette odors, burns and holes
• Clothing that has been washed and dried
• Clothing that is tattered and scuffed from dragging on the floor
• Clothing that has all tags removed
• Clothing that has any kind of stain

How to return products that was purchased online back to Fareal.com
For any item(s) that:

• Is not the correct size
• Was sent to you in defective condition

Here’s what to do:

1. Call our customer support line within 30 days of receiving your package and let us know that you wish to return / exchange an item.
2. Let us know if you would like a store credit instead. We ask you call so we can expect your package.
3. A customer service rep will give you a return code to place on the package returning near the address.
4. Jot down the address and send back to the items in the same box to us.

Please include a copy of your invoice and write down what you are exchanging the item for and a brief reason why.
All tags and packaging must be attached to all items.

Shipping fees for returns / exchanges will be paid by the customer.