Read our Terms & Condictions We DO NOT take back ... Clothing that has been worn all day or all night, and show evidence of such Clothing that has body odor and or cigarette odors, burns and holes Clothing that has been washed and dried Clothing that is tattered and scuffed from dragging on the floor Clothing that has all tags removed Clothing that has any kind of stain How to return products that was purchased online back to Fareal.com For any item(s) that: Is not the correct size Was sent to you in defective condition Here's what to do: Call our customer support line within 30 days of receiving your package and let us know that you wish to return / exchange an item. Let us know if you would like a store credit instead. We ask you call so we can expect your package. A customer service rep will give you a return code to place on the package returning near the address. Jot down the address and send back to the items in the same box to us. Please include a copy of your invoice and write down what you are exchanging the item for and a brief reason why. All tags and packaging must be attached to all items. Shipping fees for returns / exchanges will be paid by the customer.